Hospital Services - Out Patient example

This is an example Hospital Services - Out Patient survey. This survey includes questions like:

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Please tell us how satisfied or dissatisfied you were with each of the following.
1) How satisfied were you with the ease of registration?
  • Very Satisfied
  • Somewhat Satisfied
  • Undecided
  • Somewhat Dissatisfied
  • Very Dissatisfied
2) How satisfied were you with the cleanliness and comfort of the waiting area?
  • Very Satisfied
  • Somewhat Satisfied
  • Undecided
  • Somewhat Dissatisfied
  • Very Dissatisfied
3) The cleanliness and comfort of the hospital room?
  • Very Satisfied
  • Somewhat Satisfied
  • Undecided
  • Somewhat Dissatisfied
  • Very Dissatisfied
  • Not Applicable
4) The friendliness of the registration staff?
  • Very Satisfied
  • Somewhat Satisfied
  • Undecided
  • Somewhat Dissatisfied
  • Very Dissatisfied
Please tell us how much you agree or disagree with each of the following statements.
5) The nursing staff was helpful and willing to answer my questions.
  • Strongly Disagree
  • Disagree
  • Undecided
  • Agree
  • Strongly Agree
6) My nurse fully explained procedures, tests, and treatments.
  • Strongly Disagree
  • Disagree
  • Undecided
  • Agree
  • Strongly Agree
7) My nurse fully explained the procedures to follow for my after-care at completion of my visit.
  • Strongly Disagree
  • Disagree
  • Undecided
  • Agree
  • Strongly Agree
8) My nurse was friendly and treated me with respect.
  • Strongly Disagree
  • Disagree
  • Undecided
  • Agree
  • Strongly Agree
9) My nurse checked on me regularly after my procedure.
  • Strongly Disagree
  • Disagree
  • Undecided
  • Agree
  • Strongly Agree
10) Overall, how satisfied are you with the quality of the nursing care you received as an out-patient at this hospital?
  • Very Dissatisfied
  • Somewhat Dissatisfied
  • Undecided
  • Somewhat Satisfied
  • Very Satisfied
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