Donor Satisfaction - Charity example

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1) How long have you been a donor to this organization?
2) How often do you donate to this organization?
  • annually
  • occasionally
  • rarely
  • never

Please tell us how satisfied or dissatisfied you are with each of the following.

3) How satisfied are you with being kept informed of the use of organization funds?
  • Very Satisfied
  • Somewhat Satisfied
  • Satisfied
  • Somewhat Dissatisfied
  • Dissatisfied
  • Undecided
4) How satisfied are you with the decisions the organization makes for use of funds?
  • Very Satisfied
  • Somewhat Satisfied
  • Satisfied
  • Somewhat Dissatisfied
  • Dissatisfied
  • Undecided
5) How satisfied are you with your ability to designate what your donation is to be used for?
  • Very Satisfied
  • Somewhat Satisfied
  • Satisfied
  • Somewhat Dissatisfied
  • Dissatisfied
  • Undecided

Please tell us how much you agree or disagree with each of the following statements.

6) The donations I have made have been put to the uses for which they were given.
  • Strongly Disagree
  • Disagree
  • Undecided
  • Agree
  • Strongly Agree
7) The organization provided the information I needed to make a decision on making a donation.
  • Strongly Disagree
  • Disagree
  • Undecided
  • Agree
  • Strongly Agree
8) The organization effectively communicated its need for the request for donations.
  • Strongly Disagree
  • Disagree
  • Undecided
  • Agree
  • Strongly Agree
9) My questions about donations were answered respectfully and completely.
  • Strongly Disagree
  • Disagree
  • Undecided
  • Agree
  • Strongly Agree
10) I know that the organization will use my gift for the purpose it was intended.
  • Strongly Disagree
  • Disagree
  • Undecided
  • Agree
  • Strongly Agree
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