Store Evaluation example

This is an example Store Evaluation survey. This survey includes questions like:

We hope this will help you create your own Store Evaluation survey. We have not tested the validitiy or reliability of this survey. However, you may use this as a starting point to help your own survey instrument. Feel free to change and edit any of our survey templates to help you get started.

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1) How many times in the past six months have you shopped at this store?
2) When you shop at this store do you come in to browse, look for a particular item, or both equally?
  • Browse
  • Look for Particular Item
  • Both
  • Don't Know
3) How knowledgeable do you find the sales staff about the products we sell?
  • Very Knowledgeable
  • Somewhat Knowledgeable
  • Not At All Knowledgeable
  • Don't Know
4) How helpful do you find the sales staff at this store?
  • Very Helpful
  • Somewhat Helpful
  • Helpful
  • Not Very Helpful
  • Not At All Helpful
  • Don't Know
5) How friendly do you find the employees of this store?
  • Very Friendly
  • Somewhat Friendly
  • Not At All Friendly
  • Don't Know
6) How comfortable are you shopping at this store?
  • Very Comfortable
  • Somewhat Comfortable
  • Somewhat Uncomfortable
  • Not At All Comfortable
  • Don't Know
7) How competitive do you find the prices at this store?
  • Very Competitive
  • Somewhat Competitive
  • Not Very Competitive
  • Not At All Competitive
  • Don't Know

Please tell us how much you agree or disagree with the following statements:

8) This store is clean and well organized.
  • Strongly Disagree
  • Disagree
  • Undecided
  • Agree
  • Strongly Agree
9) This store is well stocked.
  • Strongly Disagree
  • Disagree
  • Undecided
  • Agree
  • Strongly Agree
10) The sales staff at this store is friendly and helpful.
  • Strongly Disagree
  • Disagree
  • Undecided
  • Agree
  • Strongly Agree
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