This is an example Library Services survey. This survey includes questions like:
Approximately how often do you visit the university library?
What type of materials do you mainly visit the university library to obtain?
How often do you request assistance from the reference librarian?
We hope this will help you create your own Library Services survey. We
have not tested the validitiy or reliability of this survey. However, you may
use this as a starting point to help your own survey instrument. Feel free to
change and edit any of our survey templates to help you get started.
1) Approximately how often do you visit the university library?
2) What type of materials do you mainly visit the university library to obtain?
3) How often do you request assistance from the reference librarian?
Often
Sometimes
Rarely
Never
Don't Know
4) Overall, how satisfied are you with the services provided by the reference librarian?
Very Satisfied
Satisfied
Undecided
Dissatisfied
Very Dissatisfied
Not Applicable
5) How often do you use the library computer system to locate books or other materials?
Often
Sometimes
Rarely
Never
Don't Know
6) How often are you unable to locate books or other library materials that are listed in the computer as being available?
Often
Sometimes
Rarely
Never
Don't Know
7) Overall, how easy do you feel it is to use the library's computer catalog to find library resources?
Very Easy
Somewhat Easy
Undecided
Somewhat Difficult
Very Difficult
8) In general, how would you rate the availability of online journals specific to your needs through the university library system?
Excellent
Good
Fair
Poor
9) How satisfied are you with the length of time it takes to receive materials requested from other branches in the library system?
Very Satisfied
Somewhat Satisfied
Undecided
Somewhat Dissatisfied
Very Dissatisfied
10) In general, how would you rate the resources (online catalog access, online journals, audio and video availability, etc) offered by the university library?