Supply Chain Management example

This is an example Supply Chain Management survey. This survey includes questions like:

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1) What supply chain management software do you currently use?
2) Did you use a consulting firm when implementing your supply chain management software?
  • Yes
  • No
3) How satisfied were you with the consulting firm you used to implement your supply chain management software?
  • Very Satisfied
  • Somewhat Satisfied
  • Undecided
  • Somewhat Dissatisfied
  • Very Dissatisfied
4) What was the main reason you contracted a consulting firm to implement your supply chain management software?
  • Planning
  • Map Out How Supply Chain Functions
  • Solve Conflicting Objectives Within Supply Chain
  • Assistance in Customizing Operations
  • Other:
5) For what other reasons did you hire a consultant to implement your supply chain management software?
6) How much training of employees was involved to implement your supply chain management software?
  • A Great Deal
  • Some
  • Very Little
  • Donít Know
7) How flexible was your supply chain management software to promote gradual change in your organization?
  • Very Flexible
  • Somewhat Flexible
  • Not at All Flexible
  • Donít Know
8) How compatible did you find your organizationís databases with different members of the supply chain?
  • Very Compatible
  • Somewhat Compatible
  • Not At All Compatible
  • Donít Know
9) How would you rate the capacity of your supply chain management software to interface with other departmentís databases?
  • Excellent
  • Good
  • Fair
  • Poor
  • Donít Know
10) How resistant did you find employees to be to implementing new supply chain management software?
  • Very Resistant
  • Somewhat Resistant
  • Resistant
  • Not At All Resistant
  • Donít Know
11) Did your supply chain management software deliver the results expected or promised by the company?
  • Yes
  • No
12) Did your supply chain management software require additional expenditures to customize the program to your companyís operations?
  • Yes
  • No
13) Was the initial expense required to implement your supply chain management software higher than expected, about as expected, or lower than expected?
  • Higher Than Expected
  • About As Expected
  • Lower Than Expected
  • Don't Know
14) How often do you need to purchase upgrades to your supply chain management software?
  • Often
  • Sometimes
  • Rarely
  • Never Purchased Upgrades
  • Don't Know
15) Overall, how satisfied are your with the performance of your supply chain management software?
  • Very Satisfied
  • Somewhat Satisfied
  • Undecided
  • Somewhat Dissatisfied
  • Very Dissatisfied
16) What do you like most about your supply chain management software?
17) What do you like least about your supply chain management software?
18) Would you purchase additional software from this company?
  • Yes
  • No
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